{"version":"source-help-v1","locale":"en","entries":[{"id":"education","namespace":"edu","path":"/help/education","title_key":"help_guide.topics.education.title","body_keys":["help_guide.topics.education.intro","help_guide.topics.education.sections.get_in.title","help_guide.topics.education.sections.get_in.body","help_guide.topics.education.sections.get_in.items.sign_in.title","help_guide.topics.education.sections.get_in.items.sign_in.body","help_guide.topics.education.sections.get_in.items.sign_out.title","help_guide.topics.education.sections.get_in.items.sign_out.body","help_guide.topics.education.sections.get_in.items.my_learning.title","help_guide.topics.education.sections.get_in.items.my_learning.body","help_guide.topics.education.sections.get_in.items.choose_content.title","help_guide.topics.education.sections.get_in.items.choose_content.body","help_guide.topics.education.sections.get_in.items.browse_channels.title","help_guide.topics.education.sections.get_in.items.browse_channels.body","help_guide.topics.education.sections.get_in.items.language.title","help_guide.topics.education.sections.get_in.items.language.body","help_guide.topics.education.sections.learning_actions.title","help_guide.topics.education.sections.learning_actions.body","help_guide.topics.education.sections.learning_actions.items.watch_lesson.title","help_guide.topics.education.sections.learning_actions.items.watch_lesson.body","help_guide.topics.education.sections.learning_actions.items.navigate_modes.title","help_guide.topics.education.sections.learning_actions.items.navigate_modes.body","help_guide.topics.education.sections.learning_actions.items.mark_progress.title","help_guide.topics.education.sections.learning_actions.items.mark_progress.body","help_guide.topics.education.sections.learning_actions.items.view_progress.title","help_guide.topics.education.sections.learning_actions.items.view_progress.body","help_guide.topics.education.sections.learning_actions.items.homework.title","help_guide.topics.education.sections.learning_actions.items.homework.body","help_guide.topics.education.sections.learning_actions.items.next_lesson.title","help_guide.topics.education.sections.learning_actions.items.next_lesson.body","help_guide.topics.education.sections.learning_actions.items.accomplishments.title","help_guide.topics.education.sections.learning_actions.items.accomplishments.body","help_guide.topics.education.sections.learning_actions.items.bookmarks.title","help_guide.topics.education.sections.learning_actions.items.bookmarks.body","help_guide.topics.education.sections.access_billing.title","help_guide.topics.education.sections.access_billing.body","help_guide.topics.education.sections.access_billing.items.follow_channel.title","help_guide.topics.education.sections.access_billing.items.follow_channel.body","help_guide.topics.education.sections.access_billing.items.unfollow_channel.title","help_guide.topics.education.sections.access_billing.items.unfollow_channel.body","help_guide.topics.education.sections.access_billing.items.subscribe.title","help_guide.topics.education.sections.access_billing.items.subscribe.body","help_guide.topics.education.sections.access_billing.items.checkout.title","help_guide.topics.education.sections.access_billing.items.checkout.body","help_guide.topics.education.sections.access_billing.items.china_checkout.title","help_guide.topics.education.sections.access_billing.items.china_checkout.body","help_guide.topics.education.sections.access_billing.items.billing_setup.title","help_guide.topics.education.sections.access_billing.items.billing_setup.body","help_guide.topics.education.sections.access_billing.items.payer_region.title","help_guide.topics.education.sections.access_billing.items.payer_region.body","help_guide.topics.education.sections.access_billing.items.settings.title","help_guide.topics.education.sections.access_billing.items.settings.body","help_guide.topics.education.sections.dojomate_boundary.title","help_guide.topics.education.sections.dojomate_boundary.body","help_guide.topics.education.page_link.badge","help_guide.topics.education.page_link.title","help_guide.topics.education.page_link.body","help_guide.topics.education.page_link.cta"],"title":"Education help","text":"Education help Use Education when you want to learn online, review lessons, complete homework, manage your learning access, and keep training progress moving outside class. Sign in and find your learning Start here when your academy or Source Combatives has given you online learning access. Sign in to Education Open Education Login and use the account connected to your Source Combatives learning access. If your account was created through DojoMate, use the same email. If you cannot sign in, confirm the account email first before creating another account. Sign out of Education Use Sign Out when you are finished, especially on shared devices. Signing out does not remove learning access, progress, bookmarks, or subscriptions. Open My Learning Use My Learning after sign-in to see the channels, curricula, catalogs, lessons, homework, and progress that are currently available to you. Choose the assigned content Open the channel or curriculum your instructor assigned, then open the catalog and lesson for the current class topic. Education is for studying published content, not for changing academy records. Browse channels and channel details Use Channels to browse available learning channels, open a channel detail page, and decide whether to follow or subscribe. If expected content is missing, confirm that the account has access through the right academy or subscription. Use the correct language Use the site language controls when available. The help and learning pages are structured with stable translated keys so the same topic should remain findable across languages. Study, homework, and progress These are the actions learners and families use most often after they can access Education. Watch a lesson or clip Open the lesson, play the clip, and use the lesson page to review details before or after class. If a clip is missing or locked, check that the correct curriculum and catalog are open. Use lesson modes and slices When a lesson has modes, slices, tips, or teaching-video links, use those controls to jump to the version of the material you need. Modes and slices help you study the same lesson from different training angles. Update lesson progress When a lesson or clip has progress controls, use them after completing the material. Progress helps you and your academy understand what has been reviewed. View learning progress Use Progress to review completed lessons, started material, and learning status for the signed-in account. Progress is informational; it does not edit academy attendance or card records. Complete homework and tests Open the assigned homework question, answer carefully, and submit when ready. If an expected homework item is missing, ask your instructor to confirm the lesson and publishing setup. Move to the next lesson Use Next Lesson after finishing the current lesson when the page offers it. If there is no next lesson, return to the channel, catalog, or My Learning page to choose the next item. Review progress and accomplishments Use Progress and Accomplishments to see completed work, available certificates, or training milestones that Education can display for your account. Save useful material When bookmark controls are available, save lessons you want to revisit. Bookmarks are for your learning convenience and do not change academy attendance or card records. Access, subscriptions, and billing setup Use these actions when content is locked, paid, or region-specific. Follow a channel Open a channel and follow it when you want it to stay visible in your learning area. Following a channel does not automatically purchase locked content. Unfollow a channel Use Unfollow when you no longer want a channel to stay in your learning shortcuts. Unfollowing does not cancel a paid subscription by itself. Subscribe to paid learning Use Subscribe when a channel or curriculum requires paid access. Confirm the account, product, and region before starting checkout. Complete or cancel checkout When checkout opens, complete it only after confirming the product and payer region. If you started the wrong checkout, cancel it and return to the channel before subscribing again. Use China subscription checkout When a China checkout token is provided, open the checkout page and start checkout there. Use this only for the subscription flow tied to that token. Set up a billing method Use Billing Setup when Education asks for a payment method or billing readiness step. Complete the setup before retrying locked paid content. Set payer region Use payer region settings when checkout or pricing depends on country or region. Choose the region that matches the payer, not necessarily the academy location. Review Education settings Use Settings to review learning-account preferences, billing setup links, payer-region controls, and other account-level learning options. When to use DojoMate instead DojoMate owns mobile app account setup, academy joining, membership cards, bookings, attendance, alerts, and member profile workflows. Use Education help for learning content and learning access; use DojoMate Help for mobile app actions. Open the page Go to Education Use this link when you are ready to sign in and work through online lessons, homework, progress, subscriptions, or billing setup. Open Education 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help","text":"Affiliate help Use Affiliate when you run academy operations: registering members, managing parents and dependents, accepting or rejecting member list entries, issuing cards, reviewing reports, managing staff access, and maintaining owner-level tools. Sign in and choose the academy Affiliate is for academy operators. Start every workflow by confirming that you are signed into the correct academy. Sign in as an academy operator Open Affiliate Login with the owner or staff account that has permission to manage the academy. If you do not see the academy after sign-in, ask the owner to check your staff or shareholder access. Sign out of Affiliate Use Sign Out when you finish academy administration, especially on a shared computer. Signing out does not change member records, reports, billing setup, or permissions. Select the correct academy If your account can reach multiple academies, use the academy selector before changing members, cards, permissions, reports, or billing settings. Check your allowed actions Some tools are owner-only or permission-based. If a page is missing or a button is disabled, confirm whether your account can manage members, cards, reports, app tools, or billing for that academy. Use owner dashboard messages Use Messages to review academy notices, trend cards, and owner guidance after sign-in. Submit feedback or dismiss a trend only after you have read what the card is telling you. Submit or dismiss trend feedback Use trend feedback on Messages when the trend card is wrong, unclear, or useful. Dismiss a trend only when it no longer needs owner attention. Register and add members Use these workflows when a new student, parent, or family needs to appear in the academy member list. Add or register an adult member Use the member registration flow when the student is an adult. Check the email first, create or connect the account, review the member details, and confirm the registration so the adult appears in the member list. Create a parent account Use Register Parent when a family needs one adult account to manage children. Enter the parent identity and account email, then continue to the children step before final confirmation. Create dependent child accounts Use Register Children to add one or more dependents under the parent. Enter each child's name and training details, review the family, and confirm so the children can be attached to the academy member list. Resume an unfinished family registration From Members, use Resume Onboarding when a parent account exists but the child registration or review step was not finished. This keeps the family under the same parent instead of creating duplicate accounts. Review and confirm registration Before confirming, check spelling, parent-child relationships, membership type, and academy. Confirm only when the account should be created or attached to the current academy. Batch create or attach existing accounts Use Attach Members when you need to batch create/add people into the member list from existing accounts or a prepared list. Review each matched adult or dependent before committing so duplicates are not added. Accept pending members Use the Pending Members section to accept adults, parents, and children who should join the academy. Accepting moves them into the active member list and makes related academy workflows available. Reject, reject with dependents, or ban Reject when a request should not join now. Reject with dependents when a parent request and child entries should be declined together. Ban only when the account should not be allowed to rejoin through normal request flows. Maintain member records and roles After members are accepted, keep their academy record accurate. Review accepted adults, parents, and children Use Members to review accepted solo adults, accepted parents, and the children attached to each parent. Check status badges when a family record looks incomplete. Update ranks and art tracks Use Ranks to update rank display, rank settings, member rank, and art-track enrollment. Keep rank changes tied to the correct member list entry. Create an owner member record Use the owner-member rank action when the owner also needs to appear as a trainable academy member for ranks or academy activity. Manage staff and shareholder access Use Shareholders or staff access pages to grant only the permissions a person needs. Remove or reduce access when the person's role changes. Maintain competitor profiles Use competitor profiles when academy members need competition-specific details. Keep profile data aligned with the member record before using competition tools. Delete a competitor profile Delete a competitor profile only when the academy member should no longer have that competition-specific record. Confirm the member first; deleting the profile should not be used to edit normal member identity or rank data. Review academy accomplishments Use Accomplishments to review academy-level milestones and member progress signals that are separate from monthly financial reports. Cards, sessions, and attendance adjustments Use card tools when members pay by sessions, packages, or tracked access. Create card templates Use Card Templates to define card name, description, session count, expiration days, fee, and group or private lesson type. Templates should be created before issuing cards to members. Assign a card to a member Use Card Assignment to choose the member and template, then issue the card. Confirm the member carefully, especially when a family has multiple dependents. Review active, paused, expired, and hidden cards Use Active Cards to see current card status by adult or child member. Check sessions left and expiration before changing a card. Pause or unpause a member's cards Pause Member when one member should stop using cards temporarily. Unpause Member when that member should resume. This is different from pausing the entire academy. Pause or unpause academy card use Pause Academy when the whole academy card feature should be temporarily blocked. Unpause Academy when card use should resume for eligible members. Handle expired cards Use expired-card actions to reactivate, hide, or review cards with remaining sessions. Reactivate only when the member should regain access. Delete or remove a card with a reason Use delete-card actions when a card should be removed from the active list. Record the reason so card history and member dispute review remain understandable. Review booking adjustments Use Lesson Booking Adjustments to approve or reject session-credit changes, member disputes, or attendance corrections. Charge a member for an adjustment Use Charges when a lesson or attendance correction needs to be tied to a selected member and card. Confirm the lesson, member, and active card before submitting. Audit card history Use Card History to review issued cards, deleted cards, audit notes, deletion reasons, and who resolved a card action. Academy operations, reports, and communication These workflows help owners understand and operate the academy. Review analytics and reports Use Reports, Monthly Reports, and Accomplishments to understand activity, member trends, progress, and operational performance. Filter monthly reports Use Monthly Reports filters to choose the academy and reporting year before reviewing financial or academy-health details. Send academy broadcasts Use Broadcasts when the academy needs to publish an update or media-backed announcement. Check media usage and audience before posting. Recall, repost, or delete broadcasts Use Recall when an announcement should stop being active, Repost when a previous announcement should be sent again, and Delete only when the broadcast should be removed from the academy record. Review applicants and recruitment Use Applicants and Recruitment tools to track prospective members, check emails, and move interested people toward registration. Update applicant status Open an applicant record to update details or status after contact. Use recruitment email checks before creating duplicate applicant records. Manage competition events Use competition event tools to create events, divisions, fee defaults, and linked competition records. Review division setup before publishing or collecting fees. Publish or archive competition events Publish when event setup is ready for users. Archive when the event should no longer be active. Edit the event before publishing if dates, fees, or divisions are wrong. Manage divisions and fees Create, edit, and delete competition divisions from the event page. Add or remove division fees only after confirming the fee kind and amount. Use the division generator Preview generated divisions, edit preview rows, remove incorrect rows, and generate final divisions only after the preview matches the event rules. Create linked events Use linked events when one competition setup needs related event records. Confirm the relationship before creating the linked event. Manage app tools Use App Tools or Features when enabling advanced academy capabilities. Confirm billing readiness and permissions before turning on paid operational features. Start trials, subscribe, or cancel tools Use Features to start a free trial, subscribe now, continue checkout, resume checkout, cancel checkout, or cancel a subscription. Confirm the academy and billing method before purchasing. Purchase or cancel academy slots Use add-on academy slots when your account needs more academy capacity. Cancel a pending slot order if it was started by mistake before completing checkout. Manage cloud media usage Use Cloud Usage to set billing contact details, accept terms, add payment method, review storage and bandwidth, and handle billing support for academy media. Dispute cloud usage statements Open Cloud Usage or Owner Billing Issues when a media billing statement needs review. Include the statement and reason, then reply in the billing case thread if support asks for more information. Set up payouts Use Payouts to choose or update payout details, start onboarding, continue provider setup, and review provider-specific guidance such as ECPay, Alipay, Toss, PagBank, GCash, Midtrans, MoMo, Omise, Razorpay, or Stripe. Maintain academy settings and media Use Settings to update academy media such as symbols, gallery assets, and training videos. Upload, reorder, archive, restore, delete, or open media only after confirming it belongs to the current academy. Review historical monthly data Use Historical Monthly when you need older monthly operational data that is separate from the current dashboard reports. Recover missed timesheets Use Recover Timesheets from Monthly Reports when a staff timesheet missed approval. Enter explicit working hours; recovery uses those hours for staff wage costs and does not use raw clock duration. Review the public academy profile Use Settings to maintain the public academy information, symbol, gallery photos, and training videos shown on the standardized /academies page for payment-provider or public review. Reply to owner billing issues Use Owner Billing Issues to open a cloud usage billing case, review the case thread, and reply with safe operational details. Do not include card numbers, passwords, or private member records. Update cloud usage billing method Use Cloud Usage to add a billing method, continue onboarding, or use a saved billing method before media storage or bandwidth charges need collection. Set competition fee defaults Use competition fee defaults before creating divisions or linked events. Confirm currency, fee kind, and amount before publishing an event or collecting fees. What stays in DojoMate DojoMate remains the member-facing mobile app for joining an academy, bookings, attendance, member cards, alerts, and everyday member account actions. Affiliate documents owner and admin operations without replacing DojoMate Help. Open the page Go to Affiliate Use this link when you are ready to sign in and manage academy members, cards, reports, permissions, app tools, or billing. Open Affiliate 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help","text":"Studio help Use Studio when you create, organize, publish, sell, and maintain online learning content for Source Combatives. Sign in and choose your workspace Studio is for channel owners, curriculum creators, and publishing staff. Sign in as a creator Open Studio Login with the creator account connected to the channel or curriculum you manage. If you created the account from an invitation, use the invited email. Sign out of Studio Use Sign Out when you are finished editing creator content or commerce settings. Signing out does not publish drafts, remove access, or change channel setup. Open the correct channel If you manage more than one channel, confirm the channel before changing lessons, catalogs, pricing, access, or publishing settings. Manage studio account access Use Studio Accounts to add, review, update, or remove creator identity and linked user access. Remove access when a person should no longer help manage the channel. Build and maintain content Keep the content hierarchy clean so learners and future assistant answers can point to the right source. Manage channels Use Channels for the top-level learning brand or publisher. Channel settings affect how curricula are grouped and discovered. Create, edit, or delete a channel Use channel setup to create a channel, check name availability, update channel details, or delete a channel that should not remain available. Confirm content and commerce dependencies before deleting. Create and organize curricula Use Curricula to define major learning systems. Keep names stable, because Education and Help references depend on clear curriculum names. Create and order catalogs Use Catalogs to group lessons into a learnable path. Move catalogs or lessons only after checking how learners will find them. Create and edit lessons Build lessons with clear names, ordered clips, and supporting material. Preview before publishing so learners see complete instructions. Maintain clips and slices Use clip and slice tools to organize video learning segments. Keep labels descriptive enough for search and assistant extraction. Manage channel clip records Use channel clip tools to upload, open, update, or remove reusable clips for the channel. Confirm the clip is not needed by published lessons, intros, exams, or homework before removing it. Create homework questions Attach homework to the relevant lesson so learners can complete tests or review questions in Education. Delete content records carefully Delete curricula, catalogs, lessons, lesson clips, homework questions, or lesson tips only when they should no longer be available. Check published access and learner impact before removing content. Move catalogs, lessons, and clips Use move controls when catalog, lesson, or clip order is wrong. Confirm the target curriculum, catalog, lesson, and mode before moving so published learning paths stay coherent. Manage channel media assets Use Media Assets to upload, update, open, or remove source media for a channel. Verify the file belongs to the channel before attaching it to clips, intros, exams, or homework. Publish, review, and grant access Use these actions when content is ready for learners or academy audiences. Submit for review Submit content for review when the lesson or curriculum is ready to be checked before release. Resolve review feedback before publishing. Publish content Publish only after the lesson is complete, assigned to the correct catalog, and available to the intended audience. Manage moderators Use moderator tools to control who can help maintain channel content or community areas. Grant or revoke academy access Use Academy Access to grant a curriculum to an academy or revoke it when the academy should no longer see that content. Manage access grant records Use Access Grants when a channel needs a direct review of granted access records. Create, update, or remove a grant only after confirming the academy, channel, curriculum, and intended learner audience. Review academy activity state Use academy activity views to understand how granted curricula are being used by academy learners. Repair a curriculum forum Use Repair Forum only when a curriculum forum connection is missing or broken. Run it for the specific curriculum that needs repair, then verify the forum link before publishing. Commerce, pricing, and payouts Use these workflows when learning content is sold or billed. Set commerce billing profile Use Billing Profile before selling paid learning content. Confirm the legal and payment details belong to the channel owner. Complete billing readiness Use billing readiness acknowledgements and onboarding prompts when Studio asks for missing commerce setup before payouts, pricing, or collection can work. Set up payouts Use Payouts to connect the account that receives creator revenue. Complete onboarding before relying on paid sales. Set billing method Use Billing Method when Studio requires a payment method for channel or media costs. Set pricing Use Pricing to preview and update learner-facing prices. Review the preview before saving. Collect amount due Use Collect Amount Due only when the channel has an outstanding balance that should be charged through the configured billing method. Review billing statements Use Billing Statements to filter, open statement detail, retry collection when available, or open a support case for a statement that needs review. Open and reply to billing issues Use Billing Issues to open a case from a statement, view all cases, and reply with safe details. Do not include card numbers, passwords, or private learner records. Review payer region Use Payer Region Review to apply a verified country or clear an override when commerce country settings need correction. Creator accounts and organization identity Use these workflows when a creator account, organization profile, or approval record needs setup. Register a Studio account Use Studio Register to create or link a creator account. If an account already exists for the email, sign in and link it instead of creating a duplicate. Manage official organization profile Use Official Organization to create or edit organization profiles, curriculum ownership details, and next-step setup links for the publishing organization. Create or edit affiliation profiles Use Affiliation Profiles to submit creator or organization credentials for review. Upload required documents, save edits, and submit for review only when the profile is ready. Check Studio inbox Use Inbox to review creator messages or operational notices related to Studio work. Review Studio reports and accomplishments Use Reports and Accomplishments to understand creator activity, publishing work, and completed milestones. Upload affiliation documents Use Affiliation Profile documents to attach proof needed for review. Upload only relevant files, then submit the profile after the organization and credential details are complete. Review Studio accomplishments Use Accomplishments to review creator milestones and publishing progress that are separate from commerce statements or operational inbox messages. Advanced authoring tools These actions refine lesson structure after the basic channel, curriculum, catalog, and lesson records exist. Create and assign curriculum modes Use Curriculum Modes to create, edit, manage, bulk update, and assign modes that change how lesson paths are presented to learners. Manage lesson links Use Lesson Links to connect related lesson resources. Keep link names clear so learners understand why the resource is attached. Create lesson tips Use Lesson Tips for smaller supporting notes that help learners understand or practice the lesson. Create catalog intros Use Catalog Intros to add introductory material before the learner enters the catalog sequence. Edit or show the intro to verify it is still accurate. Create catalog exams Use Catalog Exams when a catalog needs exam-style checks. Confirm the exam belongs to the right catalog before saving. Create, rename, move, replace, or delete catalog clips Use Catalog Clips for intro and exam clips. Move clips only when the order is wrong, replace video when the media changed, and delete only when the clip should no longer be available. Promote or remove lesson clip revisions Use Lesson Clip Revisions to promote a revision when it should become the active learner-facing clip, or destroy a revision that should not remain available. Review homework submissions Use Homework Submissions to view, update, or remove learner homework records when creator review or correction is needed. Open homework question assets Use Homework Question Assets to inspect supporting media or files attached to homework questions. Assign or remove lesson modes Use Mode Assignments on a lesson to attach curriculum modes or remove a mode that should no longer appear. Check clips and homework before removing a mode from a lesson. Upload catalog intro and exam media Use catalog intro, exam, and catalog clip tools to create, rename, replace, move, or delete media that appears before or after a lesson path. Publish, discard, or retire homework media Use homework clip controls to publish a prepared homework draft, discard a draft that should not ship, or retire homework that should no longer be learner-facing. Move lesson clips between modes Use lesson clip move controls to reorder clips or move a clip into the correct mode tab. Confirm the target lesson and mode before saving the move. Replace lesson clip media Use Replace on a lesson clip when the lesson should keep its place and metadata but the video file needs to change. Preview the replacement before learners rely on it. Training plans Use training plans when a creator needs to assemble lesson paths for a specific audience or publication flow. Create, edit, or delete a training plan Use Training Plans to create a plan, edit plan details, or delete a plan that should not be used. Add, update, move, or remove plan items Use Training Plan Items to build the sequence. Move items to correct order, update item details, and remove items that do not belong. Import a lesson path Use Import Lesson Path when a plan should reuse an existing lesson path. Open the source lesson first if you need to verify what will be imported. Choose lesson slices Use lesson slice selection when a training plan needs only part of a lesson path or specific slices for the audience. Publish or manage audience Use Publish to choose audience kind and academy audience, or Manage Audience when a published plan needs audience changes. Assign a new audience Use Assign New Audience when an existing training plan should be made available to another audience without rebuilding the plan. What Studio owns Studio owns content creation, publishing, access, and creator commerce. Education owns learner consumption. Affiliate owns academy operations. DojoMate owns mobile member workflows. Open the page Go to Studio Use this link when you are ready to sign in and manage channels, curricula, catalogs, lessons, publishing, access, pricing, or payouts. Open Studio Login"},{"id":"support","namespace":"support","path":"/help/support","title_key":"help_guide.topics.support.title","body_keys":["help_guide.topics.support.intro","help_guide.topics.support.sections.route_question.title","help_guide.topics.support.sections.route_question.body","help_guide.topics.support.sections.route_question.items.website.title","help_guide.topics.support.sections.route_question.items.website.body","help_guide.topics.support.sections.route_question.items.education.title","help_guide.topics.support.sections.route_question.items.education.body","help_guide.topics.support.sections.route_question.items.affiliate.title","help_guide.topics.support.sections.route_question.items.affiliate.body","help_guide.topics.support.sections.route_question.items.studio.title","help_guide.topics.support.sections.route_question.items.studio.body","help_guide.topics.support.sections.route_question.items.dojomate.title","help_guide.topics.support.sections.route_question.items.dojomate.body","help_guide.topics.support.sections.contact.title","help_guide.topics.support.sections.contact.body","help_guide.topics.support.sections.contact.items.include_context.title","help_guide.topics.support.sections.contact.items.include_context.body","help_guide.topics.support.sections.contact.items.include_account.title","help_guide.topics.support.sections.contact.items.include_account.body","help_guide.topics.support.sections.contact.items.describe_action.title","help_guide.topics.support.sections.contact.items.describe_action.body","help_guide.topics.support.sections.contact.items.contact_form.title","help_guide.topics.support.sections.contact.items.contact_form.body","help_guide.topics.support.page_link.badge","help_guide.topics.support.page_link.title","help_guide.topics.support.page_link.body","help_guide.topics.support.page_link.cta"],"title":"Source Combatives support help","text":"Source Combatives support help Use this section when you are not sure which product owns your question, or when you need help with the Source Combatives website itself. Choose the right support destination Route the question by the surface where the problem happens. This keeps help answers accurate and avoids mixing ownership between products. Website and portal navigation Use the general forum or contact form for landing pages, portal buttons, sign-in redirects, language selection, and website account-access questions. Learning access Use Education support for online lessons, homework, certificates, subscriptions, progress, and learning access. Academy operations Use Affiliate support for owner/admin workflows, member registration, parent/dependent setup, member lists, cards, reports, permissions, app tools, and academy billing. Publishing and curriculum Use Studio support for lessons, curricula, catalogs, clips, channel setup, publishing, academy access grants, pricing, and creator payouts. Mobile app help Use DojoMate Help for mobile app actions such as joining an academy, booking classes, viewing cards, attendance, alerts, family accounts, and member profile setup. Ask for help clearly Use this checklist before posting in a forum or sending the contact form. Include the product and page Say whether the issue happened in Education, Affiliate, Studio, DojoMate, the forum, or the marketing site. Include the page or workflow name. Include safe account details Include the account email and academy name when relevant. Do not include passwords, payment card numbers, authentication tokens, or private student records. Describe the action you tried Write the exact action, such as registering a parent, adding dependents, assigning a card, publishing a lesson, or subscribing to a channel. Use the contact form when you cannot sign in Use the contact form if you cannot access the correct forum, cannot sign in, or need help routing the question to the right product area. Open the page Go to Support Use this link when you are ready to open the website questions forum or route your question to the right Source Combatives support area. Open Website Questions"}],"actions":[{"id":"education.get_in.sign_in","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"sign_in","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.sign_in.title","body_key":"help_guide.topics.education.sections.get_in.items.sign_in.body","title":"Sign in to Education","text":"Education help Sign in and find your learning Sign in to Education Open Education Login and use the account connected to your Source Combatives learning access. If your account was created through DojoMate, use the same email. If you cannot sign in, confirm the account email first before creating another account."},{"id":"education.get_in.sign_out","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"sign_out","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.sign_out.title","body_key":"help_guide.topics.education.sections.get_in.items.sign_out.body","title":"Sign out of Education","text":"Education help Sign in and find your learning Sign out of Education Use Sign Out when you are finished, especially on shared devices. Signing out does not remove learning access, progress, bookmarks, or subscriptions."},{"id":"education.get_in.my_learning","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"my_learning","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.my_learning.title","body_key":"help_guide.topics.education.sections.get_in.items.my_learning.body","title":"Open My Learning","text":"Education help Sign in and find your learning Open My Learning Use My Learning after sign-in to see the channels, curricula, catalogs, lessons, homework, and progress that are currently available to you."},{"id":"education.get_in.choose_content","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"choose_content","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.choose_content.title","body_key":"help_guide.topics.education.sections.get_in.items.choose_content.body","title":"Choose the assigned content","text":"Education help Sign in and find your learning Choose the assigned content Open the channel or curriculum your instructor assigned, then open the catalog and lesson for the current class topic. Education is for studying published content, not for changing academy records."},{"id":"education.get_in.browse_channels","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"browse_channels","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.browse_channels.title","body_key":"help_guide.topics.education.sections.get_in.items.browse_channels.body","title":"Browse channels and channel details","text":"Education help Sign in and find your learning Browse channels and channel details Use Channels to browse available learning channels, open a channel detail page, and decide whether to follow or subscribe. If expected content is missing, confirm that the account has access through the right academy or subscription."},{"id":"education.get_in.language","topic_id":"education","namespace":"edu","section_id":"get_in","item_id":"language","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.get_in.items.language.title","body_key":"help_guide.topics.education.sections.get_in.items.language.body","title":"Use the correct language","text":"Education help Sign in and find your learning Use the correct language Use the site language controls when available. The help and learning pages are structured with stable translated keys so the same topic should remain findable across languages."},{"id":"education.learning_actions.watch_lesson","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"watch_lesson","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.watch_lesson.title","body_key":"help_guide.topics.education.sections.learning_actions.items.watch_lesson.body","title":"Watch a lesson or clip","text":"Education help Study, homework, and progress Watch a lesson or clip Open the lesson, play the clip, and use the lesson page to review details before or after class. If a clip is missing or locked, check that the correct curriculum and catalog are open."},{"id":"education.learning_actions.navigate_modes","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"navigate_modes","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.navigate_modes.title","body_key":"help_guide.topics.education.sections.learning_actions.items.navigate_modes.body","title":"Use lesson modes and slices","text":"Education help Study, homework, and progress Use lesson modes and slices When a lesson has modes, slices, tips, or teaching-video links, use those controls to jump to the version of the material you need. Modes and slices help you study the same lesson from different training angles."},{"id":"education.learning_actions.mark_progress","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"mark_progress","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.mark_progress.title","body_key":"help_guide.topics.education.sections.learning_actions.items.mark_progress.body","title":"Update lesson progress","text":"Education help Study, homework, and progress Update lesson progress When a lesson or clip has progress controls, use them after completing the material. Progress helps you and your academy understand what has been reviewed."},{"id":"education.learning_actions.view_progress","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"view_progress","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.view_progress.title","body_key":"help_guide.topics.education.sections.learning_actions.items.view_progress.body","title":"View learning progress","text":"Education help Study, homework, and progress View learning progress Use Progress to review completed lessons, started material, and learning status for the signed-in account. Progress is informational; it does not edit academy attendance or card records."},{"id":"education.learning_actions.homework","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"homework","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.homework.title","body_key":"help_guide.topics.education.sections.learning_actions.items.homework.body","title":"Complete homework and tests","text":"Education help Study, homework, and progress Complete homework and tests Open the assigned homework question, answer carefully, and submit when ready. If an expected homework item is missing, ask your instructor to confirm the lesson and publishing setup."},{"id":"education.learning_actions.next_lesson","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"next_lesson","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.next_lesson.title","body_key":"help_guide.topics.education.sections.learning_actions.items.next_lesson.body","title":"Move to the next lesson","text":"Education help Study, homework, and progress Move to the next lesson Use Next Lesson after finishing the current lesson when the page offers it. If there is no next lesson, return to the channel, catalog, or My Learning page to choose the next item."},{"id":"education.learning_actions.accomplishments","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"accomplishments","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.accomplishments.title","body_key":"help_guide.topics.education.sections.learning_actions.items.accomplishments.body","title":"Review progress and accomplishments","text":"Education help Study, homework, and progress Review progress and accomplishments Use Progress and Accomplishments to see completed work, available certificates, or training milestones that Education can display for your account."},{"id":"education.learning_actions.bookmarks","topic_id":"education","namespace":"edu","section_id":"learning_actions","item_id":"bookmarks","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.learning_actions.items.bookmarks.title","body_key":"help_guide.topics.education.sections.learning_actions.items.bookmarks.body","title":"Save useful material","text":"Education help Study, homework, and progress Save useful material When bookmark controls are available, save lessons you want to revisit. Bookmarks are for your learning convenience and do not change academy attendance or card records."},{"id":"education.access_billing.follow_channel","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"follow_channel","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.follow_channel.title","body_key":"help_guide.topics.education.sections.access_billing.items.follow_channel.body","title":"Follow a channel","text":"Education help Access, subscriptions, and billing setup Follow a channel Open a channel and follow it when you want it to stay visible in your learning area. Following a channel does not automatically purchase locked content."},{"id":"education.access_billing.unfollow_channel","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"unfollow_channel","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.unfollow_channel.title","body_key":"help_guide.topics.education.sections.access_billing.items.unfollow_channel.body","title":"Unfollow a channel","text":"Education help Access, subscriptions, and billing setup Unfollow a channel Use Unfollow when you no longer want a channel to stay in your learning shortcuts. Unfollowing does not cancel a paid subscription by itself."},{"id":"education.access_billing.subscribe","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"subscribe","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.subscribe.title","body_key":"help_guide.topics.education.sections.access_billing.items.subscribe.body","title":"Subscribe to paid learning","text":"Education help Access, subscriptions, and billing setup Subscribe to paid learning Use Subscribe when a channel or curriculum requires paid access. Confirm the account, product, and region before starting checkout."},{"id":"education.access_billing.checkout","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"checkout","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.checkout.title","body_key":"help_guide.topics.education.sections.access_billing.items.checkout.body","title":"Complete or cancel checkout","text":"Education help Access, subscriptions, and billing setup Complete or cancel checkout When checkout opens, complete it only after confirming the product and payer region. If you started the wrong checkout, cancel it and return to the channel before subscribing again."},{"id":"education.access_billing.china_checkout","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"china_checkout","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.china_checkout.title","body_key":"help_guide.topics.education.sections.access_billing.items.china_checkout.body","title":"Use China subscription checkout","text":"Education help Access, subscriptions, and billing setup Use China subscription checkout When a China checkout token is provided, open the checkout page and start checkout there. Use this only for the subscription flow tied to that token."},{"id":"education.access_billing.billing_setup","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"billing_setup","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.billing_setup.title","body_key":"help_guide.topics.education.sections.access_billing.items.billing_setup.body","title":"Set up a billing method","text":"Education help Access, subscriptions, and billing setup Set up a billing method Use Billing Setup when Education asks for a payment method or billing readiness step. Complete the setup before retrying locked paid content."},{"id":"education.access_billing.payer_region","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"payer_region","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.payer_region.title","body_key":"help_guide.topics.education.sections.access_billing.items.payer_region.body","title":"Set payer region","text":"Education help Access, subscriptions, and billing setup Set payer region Use payer region settings when checkout or pricing depends on country or region. Choose the region that matches the payer, not necessarily the academy location."},{"id":"education.access_billing.settings","topic_id":"education","namespace":"edu","section_id":"access_billing","item_id":"settings","path":"/help/education","page_path":"/edu/sign_in","title_key":"help_guide.topics.education.sections.access_billing.items.settings.title","body_key":"help_guide.topics.education.sections.access_billing.items.settings.body","title":"Review Education settings","text":"Education help Access, subscriptions, and billing setup Review Education settings Use Settings to review learning-account preferences, billing setup links, payer-region controls, and other account-level learning options."},{"id":"affiliate.get_in.sign_in","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"sign_in","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.sign_in.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.sign_in.body","title":"Sign in as an academy operator","text":"Affiliate help Sign in and choose the academy Sign in as an academy operator Open Affiliate Login with the owner or staff account that has permission to manage the academy. If you do not see the academy after sign-in, ask the owner to check your staff or shareholder access."},{"id":"affiliate.get_in.sign_out","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"sign_out","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.sign_out.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.sign_out.body","title":"Sign out of Affiliate","text":"Affiliate help Sign in and choose the academy Sign out of Affiliate Use Sign Out when you finish academy administration, especially on a shared computer. Signing out does not change member records, reports, billing setup, or permissions."},{"id":"affiliate.get_in.choose_academy","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"choose_academy","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.choose_academy.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.choose_academy.body","title":"Select the correct academy","text":"Affiliate help Sign in and choose the academy Select the correct academy If your account can reach multiple academies, use the academy selector before changing members, cards, permissions, reports, or billing settings."},{"id":"affiliate.get_in.permission_check","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"permission_check","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.permission_check.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.permission_check.body","title":"Check your allowed actions","text":"Affiliate help Sign in and choose the academy Check your allowed actions Some tools are owner-only or permission-based. If a page is missing or a button is disabled, confirm whether your account can manage members, cards, reports, app tools, or billing for that academy."},{"id":"affiliate.get_in.dashboard_messages","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"dashboard_messages","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.dashboard_messages.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.dashboard_messages.body","title":"Use owner dashboard messages","text":"Affiliate help Sign in and choose the academy Use owner dashboard messages Use Messages to review academy notices, trend cards, and owner guidance after sign-in. Submit feedback or dismiss a trend only after you have read what the card is telling you."},{"id":"affiliate.get_in.trend_feedback","topic_id":"affiliate","namespace":"afl","section_id":"get_in","item_id":"trend_feedback","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.get_in.items.trend_feedback.title","body_key":"help_guide.topics.affiliate.sections.get_in.items.trend_feedback.body","title":"Submit or dismiss trend feedback","text":"Affiliate help Sign in and choose the academy Submit or dismiss trend feedback Use trend feedback on Messages when the trend card is wrong, unclear, or useful. Dismiss a trend only when it no longer needs owner attention."},{"id":"affiliate.member_registration.adult_member","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"adult_member","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.adult_member.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.adult_member.body","title":"Add or register an adult member","text":"Affiliate help Register and add members Add or register an adult member Use the member registration flow when the student is an adult. Check the email first, create or connect the account, review the member details, and confirm the registration so the adult appears in the member list."},{"id":"affiliate.member_registration.parent_account","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"parent_account","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.parent_account.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.parent_account.body","title":"Create a parent account","text":"Affiliate help Register and add members Create a parent account Use Register Parent when a family needs one adult account to manage children. Enter the parent identity and account email, then continue to the children step before final confirmation."},{"id":"affiliate.member_registration.dependent_accounts","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"dependent_accounts","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.dependent_accounts.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.dependent_accounts.body","title":"Create dependent child accounts","text":"Affiliate help Register and add members Create dependent child accounts Use Register Children to add one or more dependents under the parent. Enter each child's name and training details, review the family, and confirm so the children can be attached to the academy member list."},{"id":"affiliate.member_registration.resume_onboarding","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"resume_onboarding","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.resume_onboarding.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.resume_onboarding.body","title":"Resume an unfinished family registration","text":"Affiliate help Register and add members Resume an unfinished family registration From Members, use Resume Onboarding when a parent account exists but the child registration or review step was not finished. This keeps the family under the same parent instead of creating duplicate accounts."},{"id":"affiliate.member_registration.review_confirm","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"review_confirm","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.review_confirm.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.review_confirm.body","title":"Review and confirm registration","text":"Affiliate help Register and add members Review and confirm registration Before confirming, check spelling, parent-child relationships, membership type, and academy. Confirm only when the account should be created or attached to the current academy."},{"id":"affiliate.member_registration.batch_attach","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"batch_attach","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.batch_attach.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.batch_attach.body","title":"Batch create or attach existing accounts","text":"Affiliate help Register and add members Batch create or attach existing accounts Use Attach Members when you need to batch create/add people into the member list from existing accounts or a prepared list. Review each matched adult or dependent before committing so duplicates are not added."},{"id":"affiliate.member_registration.pending_members","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"pending_members","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.pending_members.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.pending_members.body","title":"Accept pending members","text":"Affiliate help Register and add members Accept pending members Use the Pending Members section to accept adults, parents, and children who should join the academy. Accepting moves them into the active member list and makes related academy workflows available."},{"id":"affiliate.member_registration.reject_or_ban","topic_id":"affiliate","namespace":"afl","section_id":"member_registration","item_id":"reject_or_ban","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_registration.items.reject_or_ban.title","body_key":"help_guide.topics.affiliate.sections.member_registration.items.reject_or_ban.body","title":"Reject, reject with dependents, or ban","text":"Affiliate help Register and add members Reject, reject with dependents, or ban Reject when a request should not join now. Reject with dependents when a parent request and child entries should be declined together. Ban only when the account should not be allowed to rejoin through normal request flows."},{"id":"affiliate.member_records.accepted_lists","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"accepted_lists","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.accepted_lists.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.accepted_lists.body","title":"Review accepted adults, parents, and children","text":"Affiliate help Maintain member records and roles Review accepted adults, parents, and children Use Members to review accepted solo adults, accepted parents, and the children attached to each parent. Check status badges when a family record looks incomplete."},{"id":"affiliate.member_records.ranks","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"ranks","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.ranks.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.ranks.body","title":"Update ranks and art tracks","text":"Affiliate help Maintain member records and roles Update ranks and art tracks Use Ranks to update rank display, rank settings, member rank, and art-track enrollment. Keep rank changes tied to the correct member list entry."},{"id":"affiliate.member_records.owner_member","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"owner_member","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.owner_member.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.owner_member.body","title":"Create an owner member record","text":"Affiliate help Maintain member records and roles Create an owner member record Use the owner-member rank action when the owner also needs to appear as a trainable academy member for ranks or academy activity."},{"id":"affiliate.member_records.staff_permissions","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"staff_permissions","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.staff_permissions.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.staff_permissions.body","title":"Manage staff and shareholder access","text":"Affiliate help Maintain member records and roles Manage staff and shareholder access Use Shareholders or staff access pages to grant only the permissions a person needs. Remove or reduce access when the person's role changes."},{"id":"affiliate.member_records.competitor_profiles","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"competitor_profiles","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.competitor_profiles.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.competitor_profiles.body","title":"Maintain competitor profiles","text":"Affiliate help Maintain member records and roles Maintain competitor profiles Use competitor profiles when academy members need competition-specific details. Keep profile data aligned with the member record before using competition tools."},{"id":"affiliate.member_records.delete_competitor_profile","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"delete_competitor_profile","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.delete_competitor_profile.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.delete_competitor_profile.body","title":"Delete a competitor profile","text":"Affiliate help Maintain member records and roles Delete a competitor profile Delete a competitor profile only when the academy member should no longer have that competition-specific record. Confirm the member first; deleting the profile should not be used to edit normal member identity or rank data."},{"id":"affiliate.member_records.accomplishments","topic_id":"affiliate","namespace":"afl","section_id":"member_records","item_id":"accomplishments","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.member_records.items.accomplishments.title","body_key":"help_guide.topics.affiliate.sections.member_records.items.accomplishments.body","title":"Review academy accomplishments","text":"Affiliate help Maintain member records and roles Review academy accomplishments Use Accomplishments to review academy-level milestones and member progress signals that are separate from monthly financial reports."},{"id":"affiliate.cards_attendance.card_templates","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"card_templates","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.card_templates.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.card_templates.body","title":"Create card templates","text":"Affiliate help Cards, sessions, and attendance adjustments Create card templates Use Card Templates to define card name, description, session count, expiration days, fee, and group or private lesson type. Templates should be created before issuing cards to members."},{"id":"affiliate.cards_attendance.assign_card","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"assign_card","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.assign_card.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.assign_card.body","title":"Assign a card to a member","text":"Affiliate help Cards, sessions, and attendance adjustments Assign a card to a member Use Card Assignment to choose the member and template, then issue the card. Confirm the member carefully, especially when a family has multiple dependents."},{"id":"affiliate.cards_attendance.active_cards","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"active_cards","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.active_cards.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.active_cards.body","title":"Review active, paused, expired, and hidden cards","text":"Affiliate help Cards, sessions, and attendance adjustments Review active, paused, expired, and hidden cards Use Active Cards to see current card status by adult or child member. Check sessions left and expiration before changing a card."},{"id":"affiliate.cards_attendance.pause_member","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"pause_member","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.pause_member.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.pause_member.body","title":"Pause or unpause a member's cards","text":"Affiliate help Cards, sessions, and attendance adjustments Pause or unpause a member's cards Pause Member when one member should stop using cards temporarily. Unpause Member when that member should resume. This is different from pausing the entire academy."},{"id":"affiliate.cards_attendance.pause_academy","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"pause_academy","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.pause_academy.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.pause_academy.body","title":"Pause or unpause academy card use","text":"Affiliate help Cards, sessions, and attendance adjustments Pause or unpause academy card use Pause Academy when the whole academy card feature should be temporarily blocked. Unpause Academy when card use should resume for eligible members."},{"id":"affiliate.cards_attendance.expired_cards","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"expired_cards","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.expired_cards.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.expired_cards.body","title":"Handle expired cards","text":"Affiliate help Cards, sessions, and attendance adjustments Handle expired cards Use expired-card actions to reactivate, hide, or review cards with remaining sessions. Reactivate only when the member should regain access."},{"id":"affiliate.cards_attendance.delete_card","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"delete_card","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.delete_card.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.delete_card.body","title":"Delete or remove a card with a reason","text":"Affiliate help Cards, sessions, and attendance adjustments Delete or remove a card with a reason Use delete-card actions when a card should be removed from the active list. Record the reason so card history and member dispute review remain understandable."},{"id":"affiliate.cards_attendance.booking_adjustments","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"booking_adjustments","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.booking_adjustments.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.booking_adjustments.body","title":"Review booking adjustments","text":"Affiliate help Cards, sessions, and attendance adjustments Review booking adjustments Use Lesson Booking Adjustments to approve or reject session-credit changes, member disputes, or attendance corrections."},{"id":"affiliate.cards_attendance.charge_member","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"charge_member","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.charge_member.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.charge_member.body","title":"Charge a member for an adjustment","text":"Affiliate help Cards, sessions, and attendance adjustments Charge a member for an adjustment Use Charges when a lesson or attendance correction needs to be tied to a selected member and card. Confirm the lesson, member, and active card before submitting."},{"id":"affiliate.cards_attendance.card_history","topic_id":"affiliate","namespace":"afl","section_id":"cards_attendance","item_id":"card_history","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.cards_attendance.items.card_history.title","body_key":"help_guide.topics.affiliate.sections.cards_attendance.items.card_history.body","title":"Audit card history","text":"Affiliate help Cards, sessions, and attendance adjustments Audit card history Use Card History to review issued cards, deleted cards, audit notes, deletion reasons, and who resolved a card action."},{"id":"affiliate.academy_operations.analytics_reports","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"analytics_reports","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.analytics_reports.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.analytics_reports.body","title":"Review analytics and reports","text":"Affiliate help Academy operations, reports, and communication Review analytics and reports Use Reports, Monthly Reports, and Accomplishments to understand activity, member trends, progress, and operational performance."},{"id":"affiliate.academy_operations.monthly_filters","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"monthly_filters","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.monthly_filters.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.monthly_filters.body","title":"Filter monthly reports","text":"Affiliate help Academy operations, reports, and communication Filter monthly reports Use Monthly Reports filters to choose the academy and reporting year before reviewing financial or academy-health details."},{"id":"affiliate.academy_operations.broadcasts","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"broadcasts","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.broadcasts.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.broadcasts.body","title":"Send academy broadcasts","text":"Affiliate help Academy operations, reports, and communication Send academy broadcasts Use Broadcasts when the academy needs to publish an update or media-backed announcement. Check media usage and audience before posting."},{"id":"affiliate.academy_operations.broadcast_recall_repost_delete","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"broadcast_recall_repost_delete","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.broadcast_recall_repost_delete.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.broadcast_recall_repost_delete.body","title":"Recall, repost, or delete broadcasts","text":"Affiliate help Academy operations, reports, and communication Recall, repost, or delete broadcasts Use Recall when an announcement should stop being active, Repost when a previous announcement should be sent again, and Delete only when the broadcast should be removed from the academy record."},{"id":"affiliate.academy_operations.applicants","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"applicants","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.applicants.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.applicants.body","title":"Review applicants and recruitment","text":"Affiliate help Academy operations, reports, and communication Review applicants and recruitment Use Applicants and Recruitment tools to track prospective members, check emails, and move interested people toward registration."},{"id":"affiliate.academy_operations.applicant_update","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"applicant_update","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.applicant_update.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.applicant_update.body","title":"Update applicant status","text":"Affiliate help Academy operations, reports, and communication Update applicant status Open an applicant record to update details or status after contact. Use recruitment email checks before creating duplicate applicant records."},{"id":"affiliate.academy_operations.competition_events","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"competition_events","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_events.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_events.body","title":"Manage competition events","text":"Affiliate help Academy operations, reports, and communication Manage competition events Use competition event tools to create events, divisions, fee defaults, and linked competition records. Review division setup before publishing or collecting fees."},{"id":"affiliate.academy_operations.competition_publish_archive","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"competition_publish_archive","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_publish_archive.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_publish_archive.body","title":"Publish or archive competition events","text":"Affiliate help Academy operations, reports, and communication Publish or archive competition events Publish when event setup is ready for users. Archive when the event should no longer be active. Edit the event before publishing if dates, fees, or divisions are wrong."},{"id":"affiliate.academy_operations.competition_divisions","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"competition_divisions","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_divisions.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_divisions.body","title":"Manage divisions and fees","text":"Affiliate help Academy operations, reports, and communication Manage divisions and fees Create, edit, and delete competition divisions from the event page. Add or remove division fees only after confirming the fee kind and amount."},{"id":"affiliate.academy_operations.division_generator","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"division_generator","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.division_generator.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.division_generator.body","title":"Use the division generator","text":"Affiliate help Academy operations, reports, and communication Use the division generator Preview generated divisions, edit preview rows, remove incorrect rows, and generate final divisions only after the preview matches the event rules."},{"id":"affiliate.academy_operations.linked_events","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"linked_events","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.linked_events.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.linked_events.body","title":"Create linked events","text":"Affiliate help Academy operations, reports, and communication Create linked events Use linked events when one competition setup needs related event records. Confirm the relationship before creating the linked event."},{"id":"affiliate.academy_operations.app_tools","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"app_tools","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.app_tools.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.app_tools.body","title":"Manage app tools","text":"Affiliate help Academy operations, reports, and communication Manage app tools Use App Tools or Features when enabling advanced academy capabilities. Confirm billing readiness and permissions before turning on paid operational features."},{"id":"affiliate.academy_operations.feature_trials","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"feature_trials","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.feature_trials.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.feature_trials.body","title":"Start trials, subscribe, or cancel tools","text":"Affiliate help Academy operations, reports, and communication Start trials, subscribe, or cancel tools Use Features to start a free trial, subscribe now, continue checkout, resume checkout, cancel checkout, or cancel a subscription. Confirm the academy and billing method before purchasing."},{"id":"affiliate.academy_operations.academy_slots","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"academy_slots","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.academy_slots.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.academy_slots.body","title":"Purchase or cancel academy slots","text":"Affiliate help Academy operations, reports, and communication Purchase or cancel academy slots Use add-on academy slots when your account needs more academy capacity. Cancel a pending slot order if it was started by mistake before completing checkout."},{"id":"affiliate.academy_operations.cloud_usage","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"cloud_usage","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_usage.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_usage.body","title":"Manage cloud media usage","text":"Affiliate help Academy operations, reports, and communication Manage cloud media usage Use Cloud Usage to set billing contact details, accept terms, add payment method, review storage and bandwidth, and handle billing support for academy media."},{"id":"affiliate.academy_operations.cloud_billing_disputes","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"cloud_billing_disputes","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_billing_disputes.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_billing_disputes.body","title":"Dispute cloud usage statements","text":"Affiliate help Academy operations, reports, and communication Dispute cloud usage statements Open Cloud Usage or Owner Billing Issues when a media billing statement needs review. Include the statement and reason, then reply in the billing case thread if support asks for more information."},{"id":"affiliate.academy_operations.payouts","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"payouts","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.payouts.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.payouts.body","title":"Set up payouts","text":"Affiliate help Academy operations, reports, and communication Set up payouts Use Payouts to choose or update payout details, start onboarding, continue provider setup, and review provider-specific guidance such as ECPay, Alipay, Toss, PagBank, GCash, Midtrans, MoMo, Omise, Razorpay, or Stripe."},{"id":"affiliate.academy_operations.settings_media","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"settings_media","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.settings_media.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.settings_media.body","title":"Maintain academy settings and media","text":"Affiliate help Academy operations, reports, and communication Maintain academy settings and media Use Settings to update academy media such as symbols, gallery assets, and training videos. Upload, reorder, archive, restore, delete, or open media only after confirming it belongs to the current academy."},{"id":"affiliate.academy_operations.historical_monthly","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"historical_monthly","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.historical_monthly.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.historical_monthly.body","title":"Review historical monthly data","text":"Affiliate help Academy operations, reports, and communication Review historical monthly data Use Historical Monthly when you need older monthly operational data that is separate from the current dashboard reports."},{"id":"affiliate.academy_operations.timesheet_recovery","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"timesheet_recovery","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.timesheet_recovery.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.timesheet_recovery.body","title":"Recover missed timesheets","text":"Affiliate help Academy operations, reports, and communication Recover missed timesheets Use Recover Timesheets from Monthly Reports when a staff timesheet missed approval. Enter explicit working hours; recovery uses those hours for staff wage costs and does not use raw clock duration."},{"id":"affiliate.academy_operations.public_academy_profile","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"public_academy_profile","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.public_academy_profile.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.public_academy_profile.body","title":"Review the public academy profile","text":"Affiliate help Academy operations, reports, and communication Review the public academy profile Use Settings to maintain the public academy information, symbol, gallery photos, and training videos shown on the standardized /academies page for payment-provider or public review."},{"id":"affiliate.academy_operations.owner_billing_issues","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"owner_billing_issues","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.owner_billing_issues.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.owner_billing_issues.body","title":"Reply to owner billing issues","text":"Affiliate help Academy operations, reports, and communication Reply to owner billing issues Use Owner Billing Issues to open a cloud usage billing case, review the case thread, and reply with safe operational details. Do not include card numbers, passwords, or private member records."},{"id":"affiliate.academy_operations.cloud_billing_method","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"cloud_billing_method","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_billing_method.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.cloud_billing_method.body","title":"Update cloud usage billing method","text":"Affiliate help Academy operations, reports, and communication Update cloud usage billing method Use Cloud Usage to add a billing method, continue onboarding, or use a saved billing method before media storage or bandwidth charges need collection."},{"id":"affiliate.academy_operations.competition_fee_defaults","topic_id":"affiliate","namespace":"afl","section_id":"academy_operations","item_id":"competition_fee_defaults","path":"/help/affiliate","page_path":"/afl/login","title_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_fee_defaults.title","body_key":"help_guide.topics.affiliate.sections.academy_operations.items.competition_fee_defaults.body","title":"Set competition fee defaults","text":"Affiliate help Academy operations, reports, and communication Set competition fee defaults Use competition fee defaults before creating divisions or linked events. Confirm currency, fee kind, and amount before publishing an event or collecting fees."},{"id":"studio.get_in.sign_in","topic_id":"studio","namespace":"studio","section_id":"get_in","item_id":"sign_in","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.get_in.items.sign_in.title","body_key":"help_guide.topics.studio.sections.get_in.items.sign_in.body","title":"Sign in as a creator","text":"Studio help Sign in and choose your workspace Sign in as a creator Open Studio Login with the creator account connected to the channel or curriculum you manage. If you created the account from an invitation, use the invited email."},{"id":"studio.get_in.sign_out","topic_id":"studio","namespace":"studio","section_id":"get_in","item_id":"sign_out","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.get_in.items.sign_out.title","body_key":"help_guide.topics.studio.sections.get_in.items.sign_out.body","title":"Sign out of Studio","text":"Studio help Sign in and choose your workspace Sign out of Studio Use Sign Out when you are finished editing creator content or commerce settings. Signing out does not publish drafts, remove access, or change channel setup."},{"id":"studio.get_in.choose_channel","topic_id":"studio","namespace":"studio","section_id":"get_in","item_id":"choose_channel","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.get_in.items.choose_channel.title","body_key":"help_guide.topics.studio.sections.get_in.items.choose_channel.body","title":"Open the correct channel","text":"Studio help Sign in and choose your workspace Open the correct channel If you manage more than one channel, confirm the channel before changing lessons, catalogs, pricing, access, or publishing settings."},{"id":"studio.get_in.studio_account","topic_id":"studio","namespace":"studio","section_id":"get_in","item_id":"studio_account","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.get_in.items.studio_account.title","body_key":"help_guide.topics.studio.sections.get_in.items.studio_account.body","title":"Manage studio account access","text":"Studio help Sign in and choose your workspace Manage studio account access Use Studio Accounts to add, review, update, or remove creator identity and linked user access. Remove access when a person should no longer help manage the channel."},{"id":"studio.content_structure.channels","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"channels","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.channels.title","body_key":"help_guide.topics.studio.sections.content_structure.items.channels.body","title":"Manage channels","text":"Studio help Build and maintain content Manage channels Use Channels for the top-level learning brand or publisher. Channel settings affect how curricula are grouped and discovered."},{"id":"studio.content_structure.channel_setup","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"channel_setup","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.channel_setup.title","body_key":"help_guide.topics.studio.sections.content_structure.items.channel_setup.body","title":"Create, edit, or delete a channel","text":"Studio help Build and maintain content Create, edit, or delete a channel Use channel setup to create a channel, check name availability, update channel details, or delete a channel that should not remain available. Confirm content and commerce dependencies before deleting."},{"id":"studio.content_structure.curricula","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"curricula","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.curricula.title","body_key":"help_guide.topics.studio.sections.content_structure.items.curricula.body","title":"Create and organize curricula","text":"Studio help Build and maintain content Create and organize curricula Use Curricula to define major learning systems. Keep names stable, because Education and Help references depend on clear curriculum names."},{"id":"studio.content_structure.catalogs","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"catalogs","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.catalogs.title","body_key":"help_guide.topics.studio.sections.content_structure.items.catalogs.body","title":"Create and order catalogs","text":"Studio help Build and maintain content Create and order catalogs Use Catalogs to group lessons into a learnable path. Move catalogs or lessons only after checking how learners will find them."},{"id":"studio.content_structure.lessons","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"lessons","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.lessons.title","body_key":"help_guide.topics.studio.sections.content_structure.items.lessons.body","title":"Create and edit lessons","text":"Studio help Build and maintain content Create and edit lessons Build lessons with clear names, ordered clips, and supporting material. Preview before publishing so learners see complete instructions."},{"id":"studio.content_structure.clips","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"clips","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.clips.title","body_key":"help_guide.topics.studio.sections.content_structure.items.clips.body","title":"Maintain clips and slices","text":"Studio help Build and maintain content Maintain clips and slices Use clip and slice tools to organize video learning segments. Keep labels descriptive enough for search and assistant extraction."},{"id":"studio.content_structure.channel_clips","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"channel_clips","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.channel_clips.title","body_key":"help_guide.topics.studio.sections.content_structure.items.channel_clips.body","title":"Manage channel clip records","text":"Studio help Build and maintain content Manage channel clip records Use channel clip tools to upload, open, update, or remove reusable clips for the channel. Confirm the clip is not needed by published lessons, intros, exams, or homework before removing it."},{"id":"studio.content_structure.homework","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"homework","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.homework.title","body_key":"help_guide.topics.studio.sections.content_structure.items.homework.body","title":"Create homework questions","text":"Studio help Build and maintain content Create homework questions Attach homework to the relevant lesson so learners can complete tests or review questions in Education."},{"id":"studio.content_structure.delete_content","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"delete_content","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.delete_content.title","body_key":"help_guide.topics.studio.sections.content_structure.items.delete_content.body","title":"Delete content records carefully","text":"Studio help Build and maintain content Delete content records carefully Delete curricula, catalogs, lessons, lesson clips, homework questions, or lesson tips only when they should no longer be available. Check published access and learner impact before removing content."},{"id":"studio.content_structure.move_content","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"move_content","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.move_content.title","body_key":"help_guide.topics.studio.sections.content_structure.items.move_content.body","title":"Move catalogs, lessons, and clips","text":"Studio help Build and maintain content Move catalogs, lessons, and clips Use move controls when catalog, lesson, or clip order is wrong. Confirm the target curriculum, catalog, lesson, and mode before moving so published learning paths stay coherent."},{"id":"studio.content_structure.media_assets","topic_id":"studio","namespace":"studio","section_id":"content_structure","item_id":"media_assets","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.content_structure.items.media_assets.title","body_key":"help_guide.topics.studio.sections.content_structure.items.media_assets.body","title":"Manage channel media assets","text":"Studio help Build and maintain content Manage channel media assets Use Media Assets to upload, update, open, or remove source media for a channel. Verify the file belongs to the channel before attaching it to clips, intros, exams, or homework."},{"id":"studio.publishing_access.submit_review","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"submit_review","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.submit_review.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.submit_review.body","title":"Submit for review","text":"Studio help Publish, review, and grant access Submit for review Submit content for review when the lesson or curriculum is ready to be checked before release. Resolve review feedback before publishing."},{"id":"studio.publishing_access.publish","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"publish","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.publish.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.publish.body","title":"Publish content","text":"Studio help Publish, review, and grant access Publish content Publish only after the lesson is complete, assigned to the correct catalog, and available to the intended audience."},{"id":"studio.publishing_access.moderators","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"moderators","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.moderators.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.moderators.body","title":"Manage moderators","text":"Studio help Publish, review, and grant access Manage moderators Use moderator tools to control who can help maintain channel content or community areas."},{"id":"studio.publishing_access.academy_access","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"academy_access","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.academy_access.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.academy_access.body","title":"Grant or revoke academy access","text":"Studio help Publish, review, and grant access Grant or revoke academy access Use Academy Access to grant a curriculum to an academy or revoke it when the academy should no longer see that content."},{"id":"studio.publishing_access.access_grants","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"access_grants","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.access_grants.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.access_grants.body","title":"Manage access grant records","text":"Studio help Publish, review, and grant access Manage access grant records Use Access Grants when a channel needs a direct review of granted access records. Create, update, or remove a grant only after confirming the academy, channel, curriculum, and intended learner audience."},{"id":"studio.publishing_access.activity_state","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"activity_state","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.activity_state.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.activity_state.body","title":"Review academy activity state","text":"Studio help Publish, review, and grant access Review academy activity state Use academy activity views to understand how granted curricula are being used by academy learners."},{"id":"studio.publishing_access.repair_forum","topic_id":"studio","namespace":"studio","section_id":"publishing_access","item_id":"repair_forum","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.publishing_access.items.repair_forum.title","body_key":"help_guide.topics.studio.sections.publishing_access.items.repair_forum.body","title":"Repair a curriculum forum","text":"Studio help Publish, review, and grant access Repair a curriculum forum Use Repair Forum only when a curriculum forum connection is missing or broken. Run it for the specific curriculum that needs repair, then verify the forum link before publishing."},{"id":"studio.commerce.billing_profile","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"billing_profile","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.billing_profile.title","body_key":"help_guide.topics.studio.sections.commerce.items.billing_profile.body","title":"Set commerce billing profile","text":"Studio help Commerce, pricing, and payouts Set commerce billing profile Use Billing Profile before selling paid learning content. Confirm the legal and payment details belong to the channel owner."},{"id":"studio.commerce.billing_readiness","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"billing_readiness","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.billing_readiness.title","body_key":"help_guide.topics.studio.sections.commerce.items.billing_readiness.body","title":"Complete billing readiness","text":"Studio help Commerce, pricing, and payouts Complete billing readiness Use billing readiness acknowledgements and onboarding prompts when Studio asks for missing commerce setup before payouts, pricing, or collection can work."},{"id":"studio.commerce.payouts","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"payouts","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.payouts.title","body_key":"help_guide.topics.studio.sections.commerce.items.payouts.body","title":"Set up payouts","text":"Studio help Commerce, pricing, and payouts Set up payouts Use Payouts to connect the account that receives creator revenue. Complete onboarding before relying on paid sales."},{"id":"studio.commerce.billing_method","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"billing_method","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.billing_method.title","body_key":"help_guide.topics.studio.sections.commerce.items.billing_method.body","title":"Set billing method","text":"Studio help Commerce, pricing, and payouts Set billing method Use Billing Method when Studio requires a payment method for channel or media costs."},{"id":"studio.commerce.pricing","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"pricing","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.pricing.title","body_key":"help_guide.topics.studio.sections.commerce.items.pricing.body","title":"Set pricing","text":"Studio help Commerce, pricing, and payouts Set pricing Use Pricing to preview and update learner-facing prices. Review the preview before saving."},{"id":"studio.commerce.collect_amount_due","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"collect_amount_due","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.collect_amount_due.title","body_key":"help_guide.topics.studio.sections.commerce.items.collect_amount_due.body","title":"Collect amount due","text":"Studio help Commerce, pricing, and payouts Collect amount due Use Collect Amount Due only when the channel has an outstanding balance that should be charged through the configured billing method."},{"id":"studio.commerce.billing_statements","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"billing_statements","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.billing_statements.title","body_key":"help_guide.topics.studio.sections.commerce.items.billing_statements.body","title":"Review billing statements","text":"Studio help Commerce, pricing, and payouts Review billing statements Use Billing Statements to filter, open statement detail, retry collection when available, or open a support case for a statement that needs review."},{"id":"studio.commerce.billing_issues","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"billing_issues","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.billing_issues.title","body_key":"help_guide.topics.studio.sections.commerce.items.billing_issues.body","title":"Open and reply to billing issues","text":"Studio help Commerce, pricing, and payouts Open and reply to billing issues Use Billing Issues to open a case from a statement, view all cases, and reply with safe details. Do not include card numbers, passwords, or private learner records."},{"id":"studio.commerce.payer_region_review","topic_id":"studio","namespace":"studio","section_id":"commerce","item_id":"payer_region_review","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.commerce.items.payer_region_review.title","body_key":"help_guide.topics.studio.sections.commerce.items.payer_region_review.body","title":"Review payer region","text":"Studio help Commerce, pricing, and payouts Review payer region Use Payer Region Review to apply a verified country or clear an override when commerce country settings need correction."},{"id":"studio.accounts_identity.register_creator","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"register_creator","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.register_creator.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.register_creator.body","title":"Register a Studio account","text":"Studio help Creator accounts and organization identity Register a Studio account Use Studio Register to create or link a creator account. If an account already exists for the email, sign in and link it instead of creating a duplicate."},{"id":"studio.accounts_identity.official_org","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"official_org","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.official_org.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.official_org.body","title":"Manage official organization profile","text":"Studio help Creator accounts and organization identity Manage official organization profile Use Official Organization to create or edit organization profiles, curriculum ownership details, and next-step setup links for the publishing organization."},{"id":"studio.accounts_identity.affiliation_profile","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"affiliation_profile","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.affiliation_profile.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.affiliation_profile.body","title":"Create or edit affiliation profiles","text":"Studio help Creator accounts and organization identity Create or edit affiliation profiles Use Affiliation Profiles to submit creator or organization credentials for review. Upload required documents, save edits, and submit for review only when the profile is ready."},{"id":"studio.accounts_identity.inbox","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"inbox","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.inbox.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.inbox.body","title":"Check Studio inbox","text":"Studio help Creator accounts and organization identity Check Studio inbox Use Inbox to review creator messages or operational notices related to Studio work."},{"id":"studio.accounts_identity.reports","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"reports","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.reports.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.reports.body","title":"Review Studio reports and accomplishments","text":"Studio help Creator accounts and organization identity Review Studio reports and accomplishments Use Reports and Accomplishments to understand creator activity, publishing work, and completed milestones."},{"id":"studio.accounts_identity.affiliation_documents","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"affiliation_documents","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.affiliation_documents.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.affiliation_documents.body","title":"Upload affiliation documents","text":"Studio help Creator accounts and organization identity Upload affiliation documents Use Affiliation Profile documents to attach proof needed for review. Upload only relevant files, then submit the profile after the organization and credential details are complete."},{"id":"studio.accounts_identity.accomplishments","topic_id":"studio","namespace":"studio","section_id":"accounts_identity","item_id":"accomplishments","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.accounts_identity.items.accomplishments.title","body_key":"help_guide.topics.studio.sections.accounts_identity.items.accomplishments.body","title":"Review Studio accomplishments","text":"Studio help Creator accounts and organization identity Review Studio accomplishments Use Accomplishments to review creator milestones and publishing progress that are separate from commerce statements or operational inbox messages."},{"id":"studio.advanced_authoring.curriculum_modes","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"curriculum_modes","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.curriculum_modes.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.curriculum_modes.body","title":"Create and assign curriculum modes","text":"Studio help Advanced authoring tools Create and assign curriculum modes Use Curriculum Modes to create, edit, manage, bulk update, and assign modes that change how lesson paths are presented to learners."},{"id":"studio.advanced_authoring.lesson_links","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"lesson_links","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.lesson_links.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.lesson_links.body","title":"Manage lesson links","text":"Studio help Advanced authoring tools Manage lesson links Use Lesson Links to connect related lesson resources. Keep link names clear so learners understand why the resource is attached."},{"id":"studio.advanced_authoring.lesson_tips","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"lesson_tips","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.lesson_tips.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.lesson_tips.body","title":"Create lesson tips","text":"Studio help Advanced authoring tools Create lesson tips Use Lesson Tips for smaller supporting notes that help learners understand or practice the lesson."},{"id":"studio.advanced_authoring.catalog_intros","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"catalog_intros","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_intros.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_intros.body","title":"Create catalog intros","text":"Studio help Advanced authoring tools Create catalog intros Use Catalog Intros to add introductory material before the learner enters the catalog sequence. Edit or show the intro to verify it is still accurate."},{"id":"studio.advanced_authoring.catalog_exams","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"catalog_exams","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_exams.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_exams.body","title":"Create catalog exams","text":"Studio help Advanced authoring tools Create catalog exams Use Catalog Exams when a catalog needs exam-style checks. Confirm the exam belongs to the right catalog before saving."},{"id":"studio.advanced_authoring.catalog_clips","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"catalog_clips","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_clips.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_clips.body","title":"Create, rename, move, replace, or delete catalog clips","text":"Studio help Advanced authoring tools Create, rename, move, replace, or delete catalog clips Use Catalog Clips for intro and exam clips. Move clips only when the order is wrong, replace video when the media changed, and delete only when the clip should no longer be available."},{"id":"studio.advanced_authoring.clip_revisions","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"clip_revisions","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.clip_revisions.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.clip_revisions.body","title":"Promote or remove lesson clip revisions","text":"Studio help Advanced authoring tools Promote or remove lesson clip revisions Use Lesson Clip Revisions to promote a revision when it should become the active learner-facing clip, or destroy a revision that should not remain available."},{"id":"studio.advanced_authoring.homework_submissions","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"homework_submissions","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_submissions.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_submissions.body","title":"Review homework submissions","text":"Studio help Advanced authoring tools Review homework submissions Use Homework Submissions to view, update, or remove learner homework records when creator review or correction is needed."},{"id":"studio.advanced_authoring.homework_assets","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"homework_assets","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_assets.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_assets.body","title":"Open homework question assets","text":"Studio help Advanced authoring tools Open homework question assets Use Homework Question Assets to inspect supporting media or files attached to homework questions."},{"id":"studio.advanced_authoring.mode_assignments","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"mode_assignments","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.mode_assignments.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.mode_assignments.body","title":"Assign or remove lesson modes","text":"Studio help Advanced authoring tools Assign or remove lesson modes Use Mode Assignments on a lesson to attach curriculum modes or remove a mode that should no longer appear. Check clips and homework before removing a mode from a lesson."},{"id":"studio.advanced_authoring.catalog_media_uploads","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"catalog_media_uploads","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_media_uploads.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.catalog_media_uploads.body","title":"Upload catalog intro and exam media","text":"Studio help Advanced authoring tools Upload catalog intro and exam media Use catalog intro, exam, and catalog clip tools to create, rename, replace, move, or delete media that appears before or after a lesson path."},{"id":"studio.advanced_authoring.homework_publish_controls","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"homework_publish_controls","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_publish_controls.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.homework_publish_controls.body","title":"Publish, discard, or retire homework media","text":"Studio help Advanced authoring tools Publish, discard, or retire homework media Use homework clip controls to publish a prepared homework draft, discard a draft that should not ship, or retire homework that should no longer be learner-facing."},{"id":"studio.advanced_authoring.move_clips","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"move_clips","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.move_clips.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.move_clips.body","title":"Move lesson clips between modes","text":"Studio help Advanced authoring tools Move lesson clips between modes Use lesson clip move controls to reorder clips or move a clip into the correct mode tab. Confirm the target lesson and mode before saving the move."},{"id":"studio.advanced_authoring.replace_lesson_clip","topic_id":"studio","namespace":"studio","section_id":"advanced_authoring","item_id":"replace_lesson_clip","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.advanced_authoring.items.replace_lesson_clip.title","body_key":"help_guide.topics.studio.sections.advanced_authoring.items.replace_lesson_clip.body","title":"Replace lesson clip media","text":"Studio help Advanced authoring tools Replace lesson clip media Use Replace on a lesson clip when the lesson should keep its place and metadata but the video file needs to change. Preview the replacement before learners rely on it."},{"id":"studio.training_plans.create_edit_plan","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"create_edit_plan","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.create_edit_plan.title","body_key":"help_guide.topics.studio.sections.training_plans.items.create_edit_plan.body","title":"Create, edit, or delete a training plan","text":"Studio help Training plans Create, edit, or delete a training plan Use Training Plans to create a plan, edit plan details, or delete a plan that should not be used."},{"id":"studio.training_plans.plan_items","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"plan_items","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.plan_items.title","body_key":"help_guide.topics.studio.sections.training_plans.items.plan_items.body","title":"Add, update, move, or remove plan items","text":"Studio help Training plans Add, update, move, or remove plan items Use Training Plan Items to build the sequence. Move items to correct order, update item details, and remove items that do not belong."},{"id":"studio.training_plans.import_lesson_path","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"import_lesson_path","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.import_lesson_path.title","body_key":"help_guide.topics.studio.sections.training_plans.items.import_lesson_path.body","title":"Import a lesson path","text":"Studio help Training plans Import a lesson path Use Import Lesson Path when a plan should reuse an existing lesson path. Open the source lesson first if you need to verify what will be imported."},{"id":"studio.training_plans.lesson_slices","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"lesson_slices","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.lesson_slices.title","body_key":"help_guide.topics.studio.sections.training_plans.items.lesson_slices.body","title":"Choose lesson slices","text":"Studio help Training plans Choose lesson slices Use lesson slice selection when a training plan needs only part of a lesson path or specific slices for the audience."},{"id":"studio.training_plans.publish_plan","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"publish_plan","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.publish_plan.title","body_key":"help_guide.topics.studio.sections.training_plans.items.publish_plan.body","title":"Publish or manage audience","text":"Studio help Training plans Publish or manage audience Use Publish to choose audience kind and academy audience, or Manage Audience when a published plan needs audience changes."},{"id":"studio.training_plans.assign_new_audience","topic_id":"studio","namespace":"studio","section_id":"training_plans","item_id":"assign_new_audience","path":"/help/studio","page_path":"/studio/login","title_key":"help_guide.topics.studio.sections.training_plans.items.assign_new_audience.title","body_key":"help_guide.topics.studio.sections.training_plans.items.assign_new_audience.body","title":"Assign a new audience","text":"Studio help Training plans Assign a new audience Use Assign New Audience when an existing training plan should be made available to another audience without rebuilding the plan."},{"id":"support.route_question.website","topic_id":"support","namespace":"support","section_id":"route_question","item_id":"website","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.route_question.items.website.title","body_key":"help_guide.topics.support.sections.route_question.items.website.body","title":"Website and portal navigation","text":"Source Combatives support help Choose the right support destination Website and portal navigation Use the general forum or contact form for landing pages, portal buttons, sign-in redirects, language selection, and website account-access questions."},{"id":"support.route_question.education","topic_id":"support","namespace":"support","section_id":"route_question","item_id":"education","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.route_question.items.education.title","body_key":"help_guide.topics.support.sections.route_question.items.education.body","title":"Learning access","text":"Source Combatives support help Choose the right support destination Learning access Use Education support for online lessons, homework, certificates, subscriptions, progress, and learning access."},{"id":"support.route_question.affiliate","topic_id":"support","namespace":"support","section_id":"route_question","item_id":"affiliate","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.route_question.items.affiliate.title","body_key":"help_guide.topics.support.sections.route_question.items.affiliate.body","title":"Academy operations","text":"Source Combatives support help Choose the right support destination Academy operations Use Affiliate support for owner/admin workflows, member registration, parent/dependent setup, member lists, cards, reports, permissions, app tools, and academy billing."},{"id":"support.route_question.studio","topic_id":"support","namespace":"support","section_id":"route_question","item_id":"studio","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.route_question.items.studio.title","body_key":"help_guide.topics.support.sections.route_question.items.studio.body","title":"Publishing and curriculum","text":"Source Combatives support help Choose the right support destination Publishing and curriculum Use Studio support for lessons, curricula, catalogs, clips, channel setup, publishing, academy access grants, pricing, and creator payouts."},{"id":"support.route_question.dojomate","topic_id":"support","namespace":"support","section_id":"route_question","item_id":"dojomate","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.route_question.items.dojomate.title","body_key":"help_guide.topics.support.sections.route_question.items.dojomate.body","title":"Mobile app help","text":"Source Combatives support help Choose the right support destination Mobile app help Use DojoMate Help for mobile app actions such as joining an academy, booking classes, viewing cards, attendance, alerts, family accounts, and member profile setup."},{"id":"support.contact.include_context","topic_id":"support","namespace":"support","section_id":"contact","item_id":"include_context","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.contact.items.include_context.title","body_key":"help_guide.topics.support.sections.contact.items.include_context.body","title":"Include the product and page","text":"Source Combatives support help Ask for help clearly Include the product and page Say whether the issue happened in Education, Affiliate, Studio, DojoMate, the forum, or the marketing site. Include the page or workflow name."},{"id":"support.contact.include_account","topic_id":"support","namespace":"support","section_id":"contact","item_id":"include_account","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.contact.items.include_account.title","body_key":"help_guide.topics.support.sections.contact.items.include_account.body","title":"Include safe account details","text":"Source Combatives support help Ask for help clearly Include safe account details Include the account email and academy name when relevant. Do not include passwords, payment card numbers, authentication tokens, or private student records."},{"id":"support.contact.describe_action","topic_id":"support","namespace":"support","section_id":"contact","item_id":"describe_action","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.contact.items.describe_action.title","body_key":"help_guide.topics.support.sections.contact.items.describe_action.body","title":"Describe the action you tried","text":"Source Combatives support help Ask for help clearly Describe the action you tried Write the exact action, such as registering a parent, adding dependents, assigning a card, publishing a lesson, or subscribing to a channel."},{"id":"support.contact.contact_form","topic_id":"support","namespace":"support","section_id":"contact","item_id":"contact_form","path":"/help/support","page_path":"/forum/website-questions","title_key":"help_guide.topics.support.sections.contact.items.contact_form.title","body_key":"help_guide.topics.support.sections.contact.items.contact_form.body","title":"Use the contact form when you cannot sign in","text":"Source Combatives support help Ask for help clearly Use the contact form when you cannot sign in Use the contact form if you cannot access the correct forum, cannot sign in, or need help routing the question to the right product area."}]}